Return Policy
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, and include your proof of purchase, then
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange fourteen (14) days from the receipt of your item to process your return or exchange Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be
● If a product is received defective or incorrect, please reach out to our customer service team at 1.833.227.3274 immediately and we do our best to resolve the issue as efficiently and expeditiously as possible. Please do not ship anything back to us unless you’ve been granted a return. Car and Driver is not responsible for unauthorized return freight.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● International Orders Summit Electronics is not responsible for shipping or paying return freight to any countries outside of the United Stated 48 contiguous states.
● Oversize Return Policy Oversize items that are required to ship via truck, are returnable pending they meet our standard return requirements. Return shipping cost is the responsibility of the customer. Once shipped, if a package is refused, the return ship fees will be deducted from the refund total. If an oversize item shipped directly from the manufacturer, it will need to be returned to their location. Please contact us prior to return and we will assist getting the return set up.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: